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What Governs Your Account on 789bdt

These terms set out the rules for using 789bdt — your account, your wallet, and how we handle your data. Access to our platform depends on your local law and whether your region is eligible, so read this before you open an account.

Account EligibilityWallet & Payment RulesData HandlingUser RightsContact Paths
789bdt What Governs Your Account on 789bdt
HOW WE HANDLE DATA

Data, Cookies, Security and Your Rights

Data We Collect

We collect the details you provide at registration — name, contact, and payment account identifiers like your bKash or Nagad number — and we use them only to operate your account and verify transactions.

Cookies and Session Data

We use cookies to keep your session active across pages and devices. You can manage cookie preferences through your browser settings; blocking functional cookies may affect how your account loads on mobile.

Account Security

Your account is protected by password and OTP verification on login. We do not store full payment credentials — wallet references are tokenised and matched against your registered details at each transaction.

Data Retention and Requests

We retain account records for as long as your account is active and for a period after closure as required by our operating obligations. To request access to your data or ask for deletion, contact us via email with your account details.

LEGAL CONTACT

Reach Us About Your Account or Terms

Team online

Live Chat

Open the chat widget from any page on 789bdt to reach our support team directly. Use this for urgent account or wallet queries that need a fast response.

Email Support

Send detailed legal or account queries to our support address. We respond to written requests in the order received — include your registered account details for faster handling.

Account Help Centre

Our help section covers account verification steps, wallet linking for bKash, Nagad and Rocket, and how to submit a formal complaint or data request.

Common Questions About These Terms

If something in our terms is unclear, these answers cover the questions we hear most often. For anything not covered here, reach us through live chat or email.

Access depends on your local law and whether your region is eligible under our operating conditions. Check your local regulations before opening an account — we cannot make that determination on your behalf.

Transactions will be paused until the mismatch is resolved. Contact support with your account details and wallet information and we will walk you through the verification steps to clear it.

Send a written request to our support email with your registered account details. We will confirm receipt and process your request in line with our data retention policy.

Yes. Submit a deletion request via email. Note that we may retain certain records for a period after closure as required by our operating obligations before full deletion is completed.

Contact us immediately through live chat. We can place a temporary hold on your account while we investigate. Change your password and check your registered contact details as a first step.

We may update these terms from time to time. When we do, we will notify you via the contact details on your account. Continued use of the platform after notice means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.